Privacy Policy

Last updated: January 28, 2025

1. Introduction

Wearly Technologies Inc. ("Wearly," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Wearly Studio, our virtual try-on (VTON) service for e-commerce.

This policy applies to our website, web application, and all related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you register for an account, we collect:

  • Email address (required for registration)
  • Full name
  • Company name
  • Industry
  • Primary business goals

Content Data

When you use the Service, we collect:

  • Uploaded product images
  • AI-generated images and videos
  • User prompts and color preferences
  • Job metadata and processing history

Important: You are solely responsible for all content you generate through our Service. While we process and store your content data, you bear full responsibility for ensuring its lawfulness, accuracy, and appropriate use. We are not liable for any content generated using our Service.

Payment Information

Payment processing is handled by Stripe. We store:

  • Stripe customer ID
  • Subscription status and plan details
  • Credit balance and consumption history

Note: Full payment card details are handled and stored by Stripe, not by us. Please refer to Stripe's Privacy Policy for more information.

Usage Data

We automatically collect:

  • Page views and navigation patterns
  • Feature usage and preferences
  • Device and browser information
  • IP address

3. User Types and Data Processing

We process data differently based on your account type:

  • Studio Users (Free/Premium): Individual accounts with personal galleries and credit balances
  • Enterprise Managers: Administrators who manage team members and can view team galleries
  • Enterprise Members: Team members using shared enterprise resources
  • Mixed Users: Users with both creation and management capabilities

4. How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our Service
  • Process AI image and video generation requests
  • Manage your subscription and credits
  • Improve and personalize the user experience
  • Analyze usage patterns for product development
  • Provide customer support
  • Send service-related communications
  • Comply with legal obligations

5. Third-Party Services

We use the following third-party services to operate our platform:

  • Firebase (Google): Authentication, database, and file storage
  • Stripe: Payment processing
  • PostHog: Analytics and session recording
  • Third-party AI providers: Image and video generation services
  • Vercel: Hosting and analytics

Each of these services has their own privacy policies governing the use of your information.

6. Credits System Data

We track the following credit-related information:

  • Starting credits (5 free credits on signup)
  • Credit consumption for each generation
  • Subscription credit allocations
  • No rollover of unused credits

7. Data Retention

  • Account data: Retained until you request deletion
  • Generated images: Retained indefinitely unless you delete them
  • Job history: Retained indefinitely
  • Analytics data: Per third-party service retention policies

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate personal data
  • Request deletion of your account and personal data
  • Export your data in a portable format
  • Opt-out of marketing communications

To exercise any of these rights, please contact us at contactwearly@gmail.com.

9. Cookies and Tracking

We use cookies and similar technologies:

  • Essential cookies: Required for authentication and core functionality
  • Analytics cookies: PostHog and Vercel Analytics for usage tracking
  • LocalStorage: User preferences and session data

10. Data Security

We implement appropriate security measures including:

  • Firebase security rules for database and storage access
  • HTTPS encryption for all data transmission
  • Secure authentication through Firebase Auth
  • Regular security reviews and updates

11. International Data Transfers

Your information may be transferred to and processed in the United States and other countries where our third-party service providers operate. By using the Service, you consent to such transfers.

12. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified policy.

14. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Wearly Technologies Inc.
Email: contactwearly@gmail.com